We are committed to protecting your privacy
The Panic Mechanic website is certified with SSL. SSL stands for “Secure Sockets Layer” and is a form of security for websites that handle sensitive information such as visitor’s personal information. It creates a secure connection between a visitor’s web browser and the server of the company they’re interacting with. The SSL certificate ensures that personal information you share with us is encrypted and secure from interception and is identified in our website address as “HTTPS” – https://thepanicmechanic.com, you will also see a padlock in your browser next to our website address. Websites that don’t have an SSL certificate their website address will start with “HTTP”.
We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.
We may collect any or all of the information that you give us depending on the type of transaction you enter into, specifically: your name, address, telephone number, email address, vehicle make and model, vehicle registration number and vehicle M.O.T status. We will also record how you heard about us e.g Google or Word of Mouth etc and if it you found us via a Search Engine such as Google, what were the keywords you used. We will also record the date that you first contacted us, whether it was a phone call, email or website form and therefore marking the date your information first entered into our database. Other information such as data about your use of the website or information that may be needed from time to time to process a specific request may also be collected as indicated on the website.
We use the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with the General Data Protection Regulation 2018. All reasonable precautions are taken to prevent unauthorised access to this information, which is stored within a contact database that is password protected and secure with SSL encryption. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.
We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of your due M.O.T expiry date, or expired M.O.T, or educational and promotional information associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.
We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.
What Are Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, YouTube, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.