We want you to be happy with our service as we strive to help, to advise and be transparent. But don’t just take our word for it, below we have pulled together the mobile mechanic reviews left by our customers across a wide range of review platforms. Below you will find Google, Facebook, Checkatrade, Yell and Square. If you have recently used our service please feel free to click on any of the below and leave us a review.
MOBILE MECHANIC REVIEWS
First time I used this merchanic,I couldn't fault Shane in anyway,He was very professional and also very knowledgeable he was also very good at timekeeping and diagnosed the problem/problems straight away with the injector seals. Will use Shane as my future merchanic when needed! Hope to see you again soon Shane.Thanks Aaron 😊 couldn't recommend enough!!!. 👍
Aaron Lee
19:55 24 Mar 22
Having ended up in Petersfield Minor Injuries Unit following a failed DIY attempt at freeing my "lock-down" ceased brakes, I saw an advert on the waiting room TV for Panic Mechanic. It was as though someone was reminding me that I needed to leave this sort of job to the experts and needless to say I made contact.Shane phoned back promptly and after a quick very friendly chat he sent me a very reasonable estimate for the work and we agreed a date.He was on time, extremely professional and completed the work to an exceptionally high standard and to the estimate.I cannot recommend Panic Mechanic highly enough and rest assured I will be a returning customer for all my garage services.With many thanks.ChrisJan 2022Another great customer service experience from Panic Mechanic!M.O.T. carried out including pickup/delivery with minor failure fix and re-test at very resonable cost.Also very courteous and efficient as always; it is very refreshing to find such personal service in these time of faceless companies.Again, I have no reservation whatsoever in highly recommending Panic Mechanic to anyone.Many thanksChris
Chris Peel
13:33 11 Jan 22
I would highly recommend 'Panic Mechanic'. Shane was extremely helpful and professional. He checked my Seat Ibiza engine bay and fitted a new alternator belt after a breakdown, he clearly explained what was being checked and also replaced a bolt that had been left (!!!) by another garage.The online Quoting and Acceptance was really easy to use and the contactless payment system.Really pleased to find a decent local mechanic, we will definitely use Panic Mechanic again, thanks very much!
Anna Spangle Lambert
17:25 14 Oct 21
Fantastic, reliable, trustworthy service. I can hand my keys to Shane and he gets on with the job. Upfront quote with no hidden costs. I have continued to use Panic Mechanic for all my cars services, MOT and if they brake down. I would recommend Panic Mechanic to anyone.
J K
18:46 31 Jul 21
Having ended up in Petersfield Minor Injuries Unit following a failed DIY attempt at freeing my "lock-down" ceased brakes, I saw an advert on the waiting room TV for Panic Mechanic. It was as though someone was reminding me that I needed to leave this sort of job to the experts and needless to say I made contact.Shane phoned back promptly and after a quick very friendly chat he sent me a very reasonable estimate for the work and we agreed a date.He was on time, extremely professional and completed the work to an exceptionally high standard and to the estimate.I cannot recommend Panic Mechanic highly enough and rest assured I will be a returning customer for all my garage services.With many thanks.Chris
Chris Peel
16:03 11 May 21
I called Shane after my car started making a horrible twanging type noise and typically I was at an appointment and needed to get home. He gave me some advice on the phone on how to stay safe and booked me in for a review. Shane quickly diagnosed the problem (broken coil spring), explained it all to me and booked the work in, giving me a reasonable estimate. The work was carried out quickly, efficiently (he picked up my car) and the cost was more than reasonable. Shane himself is lovely, personable and I will be using him again! Thank you Shane
anna redding
07:56 13 Feb 21
The level of customer service we have received from Shane has been outstanding. He has done several jobs for us and we have used his MOT service. All jobs have been carried out in a professional, conscientious and customer focused way. We are so impressed with the honest, transparent and caring way in which he runs his business. We would not hesitate to recommend him to everyone.
Sarah Peall
10:02 16 Jan 21
Polite and friendly, arrived when quoted, was honest and knowledgeable. Highly recommend
Jessica Raja
18:44 23 Nov 20
I can't fault service provided, 5 out of 5 stars says it all! Highly recommended.
James
14:58 12 Oct 20
Absolutely the best mechanic you'll find.Don't think any thing else needs to be said..
Heather McConnell
16:13 02 Oct 20
First class car service from Shane. Responded swiftly to initial contact, even though it was the weekend, was highly professional throughout his time doing the job & invoiced as per estimate. He was also just an extremely nice human being in all dealings we had with him (which is priceless in itself). Will be using Panic Mechanic again without hesitation. Cannot recommend enough.
Andy Pearce
19:48 29 Apr 20
Car wouldn't start (even with the AA coming out). One call and Shane talked me through what could be the problem, told me what he was going to do and how much it would likely cost (came in as quoted and very reasonable). He was out within the hour. Problem sorted.Friendly. Super helpful. Knowledgeable and explained everything clearly.If you are panic and need a mechanic, call Shane!
Dawn Smith
13:23 29 Nov 19
Shane is very trustworthy, a great mechanic and is really friendly. He turns things around quickly and provides an excellent service. I can't recommend him highly enough.
Simon Brown
19:14 03 Oct 19
ATS in Petersfield referred me to the Shane one of the Panic Mechanic team after my car failed its MOT. Shane provided a comprehensive quote via email within 3 hours, and completed the job within 48 hours of first contact. Not only was it a great job, saving me £200 from a 3rd party quote but Shane arranged for the MOT retest and delivered the vehicle back at no extra cost. Great service, great experience. Thank you.
Gary Porter
09:31 26 Jun 19
Left message on Sunday evening, issue resolved and car back on the road before lunch time on Monday - Brilliant Service, quick, efficient, great ... will certainly be using his services again - thanks
Natalie Woodhouse
20:30 18 Jun 19
Service and repairs Fantastic highly recommended
Stephen Lacey
05:34 08 May 19
Service and repairs Fantastic highly recommended
Stephen Lacey
05:34 08 May 19
Best service, great prices and always willing to help.
Sharyn Antonini
16:12 23 Apr 19
My wife's Ford Fiesta battery was flat on return from holiday which corrupted the engine management system. Shane diagnosed the problem, removed the battery and gave it a full charge at his workshop before returning to fit it. He was friendly and switched on and charged me next to nothing. Excellent!
Mark Jones
13:40 19 Mar 19
Highly recommendable. Fast efficient mechanic. Thanks Shane.
lisa barrow
19:49 05 Dec 18
I cant stress enough how honest these people are. A husband and wife business thats goes way above and beyond the call of duty. its honestly rare to find people that arn't interesting in screwing people over in this day and age! The job on my bike took a lot longer than expected for parts to arrive etc (I was supplying the parts) and it was no bother at all. I was even picked up atthe train station when i came to retrieve my bike. What a lovely couple, honest and good value for money service
Lee Silcock
21:17 27 Jun 18
Shane is excellent, great guy great mechanic
DeerMagic
23:10 24 Nov 17
Shane has been my mechanic for a few years now and I've been really happy with his customer service, his honesty and willingness to help find a cost effective solution when I had to replace a major part on my previous car. He's also a lovely guy and is now being supported by his wife as the business continues to grow, so good luck to them as they come highly recommended!
Yankat
13:53 05 Jun 17
Shane, the Panic Mechanic, has kept our vehicles on the road successfully over the past few years. Not only with standard servicing and repairs, but also using considerable imagination and skill to deal calmly with things that happen, especially keeping our old Landrover working despite all the things that an old Landrover can throw at you. Thank you Shane for all your help and assistance, I really appreciate that.
Ron Allen
11:01 15 May 17
The panic mechanic, is the guy you need when you are in a panic. I was stranded in Petersfield, my car battery was flat because I left my lights on. I called "The Panic Mechanic" like the Calvary he came within 15 minutes to help. I can't thank you enough! You sir are a hero and a legend. If anyone is ever in need of help this is the man that can! There aren't enough stars to rate this wonderful service. It's more than the 5 stars google allocates.
Maria McMenemy
19:44 22 Nov 16
I first used the Panic Mechanic to fix my head gasket and Shane was there early and new exactly what was wrong with my car and got it sorted as soon as possible. I now wont go anywhere else as I know the good service I will get and would recommend him to everyone that I know. My family has 3 cars and I will be using the panic mechanic to service and mot those cars as well.
Sophie Bedden
12:17 19 Oct 16
The Panic Mechanic came highly recommended and I can see why. Fantastic service, quick turn around and at a competitive rate. Really got me out of a tricky spot!Thanks again, and I wouldn't hesitate in recommending you.
Adrian Dray
11:10 12 Apr 16
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Eileen from Brighton via Email
I want to say thank you to a super hero and gentleman mechanic who stopped and came to my rescue, unasked in torrential rain when I had broken down in a bad place on a main road.
Shane checked the plugs and distributor cap, sprayed with WD40 (which he gave me the rest of) and then proceeded to push my ageing Volkswagen 100m up a steep hill to a lay bye where I could safely wait until the engine had dried out. He checked I had a phone and everything I needed before he left – much muddier and wetter than when he arrived.
Amazing service and very splendid chap. Thank you Shane
CheckaTrade Mobile Mechanic Reviews
In 2017 Panic Mechanic received the first and only mobile mechanic reviews in Petersfield as a ‘Recommended, Vetted and Monitored’ member of Checkatrade.com. Panic Mechanic was also the first mechanic in Petersfield to have become a Checkatrade.com member.
After a successful year with CheckaTrade.com, achieving a brilliant score of 9.98 for mobile mechanic reviews, we are proud to showcase those reviews. Download a PDF of all our CheckaTrade reviews of 2017-2018.
Yell Reviews
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Very quick to respond. Good communication and friendly service.
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Fantastic quick service, exactly as quoted. Very much appreciated and happy to recommend to anyone and use your services again.
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Really helpful and efficient. Would highly recommend. Won't be using anyone else now.
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Efficient prompt service. Thanks.
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Excellent service. Really thorough investigation to get to the root of problem.
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Shane called me back and listed what's needed on my classic car restoration's engine that's not been run for any length of time. He was professional and I will use his services again.
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I cant thank you both enough. Lovely people and great service. I will write you a google review. If there's any other online platforms you would like a review adding just let me know. Thanks a billion. Lee
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Thanks for being on time - actually early. Thanks for your advice it all adds up to an easy service.
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Thank you so much, you were there just when I needed you!
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Super helpful, knowledgeable and explained everything clearly. I would recommend to anyone in a panic who needs a mechanic!
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Great service, clear explanations and options
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So nice to have a mechanic that’s honest and reliable.
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All good........
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